Aug 312016
Knowledge Management in Practice

Knowledge is recognized as a valuable asset in organizations across many industries. How knowledge is shared, leveraged, obtained and managed will be the difference in how successful and sustainable an organization will become. This book is a culmination of my years of experience within the knowledge management (KM) discipline. Since 1998 I have been involved […]

Jul 312016
The Need for Knowledge Management Mentoring

I want to start this blog post by asking a question. Question: Once you complete a training class, a college course, and/or a seminar are you then ready right away to apply what you’ve learned to effectively do your job? I believe in 90% of the cases that answer is NO! So how do we […]

Jun 302016
Information Architecture and the Value of Content Modeling

Content modeling is a powerful tool for fostering communication and alignment between User Experience (UX) design, editorial, and technical resources on a Information Architecture effort. By clearly defining the content domains, content types, content attributes (metadata) and relationships, we can make sure that the envisioned content strategy becomes a reality for the content creators. The […]

Mar 312016
Being a Better Leader!

Earlier this month I had an opportunity to examine my leadership style in order to learn more about my leadership characteristics. I took the leadership assessment test created by Lee Bolman and Terrence Deal in Reframing Organizations. The Leadership Orientations assessment is keyed to four different conceptions of organizations and of the task of organizational leadership. […]

Feb 292016
KM, Big Data and a Moonshot!

On January 12, 2016 in his State of the Union address, President Obama called for America to become “the country that cures cancer once and for all” As he introduced the “Moonshot” initiative that will be guided by Vice President Joe Biden. Dr. Tom Coburn, former Republican Senator from the state of Oklahoma and three […]

Jan 132016
The Future of Knowledge Management and the Global view of KM

As we move into 2016 it is time to reflect on knowledge management and look at the future of this discipline. In my latest book: Knowledge Management in Practice I address what I believe is the future of KM in 2016 and beyond. An excerpt from chapter 18 follows. Future of Knowledge Management: One of […]

Dec 092015
Knowledge Management Education

As knowledge management challenges once again top the agenda of many CEOs, an emphasis on getting more value from corporate knowledge assets has heightened the interest in knowledge management as a professional area of practice. Providing education in KM, which can include specialized courses, seminars, certifications, and formal undergraduate, graduate, and doctoral programs are leading […]

Nov 302015
Excerpt from Knowledge Management in Practice: KM in Healthcare

Healthcare is a knowledge intensive business. Making the best use of knowledge within any healthcare provider organization (hospital, clinic, pharmacy, physician private practice, etc.) is essential for optimal patient care as well as cutting and/or streamlining costs. Knowledge Management (KM) in healthcare is about sharing know-how through collaboration and integration of systems to enable access […]

Oct 312015
Excerpt from KM in Practice: KM for Financial Services Organizations

Financial service enterprises operate in a highly challenged market where consolidation, increasing regulation and economic realities are negatively impacting their ability to achieve key objectives. This has created a culture where there is a constant need to find more predictable revenue streams and cost efficiency gains. Regulatory bodies such as the Financial Industry Regulatory Authority […]