Jul 202010

KM in healthcareWith the advent of healthcare reform and the move to digitize health records, streamline medical costs, and enable better medical decisions, many universities across the country are offering certificate and degreed programs in healthcare (or medical) informatics. Healthcare Informatics incorporates information technology and healthcare to support clinical workflow, collect, organize, and secure health related data, information and knowledge. It also supports the growing knowledge base of physicians in order for them to make better decisions, reduce the costs of treatments, eliminate (severely cut) mistakes and improve overall patient care.

Some of the universities offering certificate and degreed programs (Bachelor and Masters) include, University of Illinois at Chicago, Walden University, Northwestern University, Knowledge Systems Institute and University of Maryland University College to name a few. There are literally over a hundred (100) universities and colleges offering these programs, check out GradSchools.com for additional information on these schools. Many of these colleges offer online or web-based courses, which offer a degree of flexibility for the medical professional who is likely to enroll in one of these programs.

A major objective of healthcare informatics is to formulate standards such as the Health Level Seven International (HL7) Standard, address HIPPA 5010/ICD-10 standard implementation and to provide protocols, procedures, and policies around informatics tools, techniques, and concepts. However, the challenge remains getting medical providers committed to what will be a widespread implementation of the information technology needed to support healthcare informatics. Although this challenge exists, our universities and colleges are already ramping up to meet this challenge. In an economy hurting for jobs, healthcare informatics will provide a future workforce to meet the challenges that healthcare reform brings. This newly equipped workforce will be a catalyst for Americans to realize the benefit of creating a standard and comprehensive healthcare system that will assist medical professionals in providing an overall effective and efficient as well as lower cost patient care experience for all us.

Jun 122009

km roles and responsibilitiesFor anyone who is pursuing a career in knowledge management it is important to know what role (or position) you are best suited for. Depending on the organization (commercial, government, military, non-profit) there are different nuances to the KM job tile and duties. Some sample KM positions and there general descriptions are:

Chief Knowledge Officer manages the knowledge sharing process at the organizational level, leads efforts to move the organization to knowledge centricity; requires a dedication to KM principles, the ability to discuss the benefits of knowledge sharing and the vision to ensure that KM initiatives are adopted by the organization; ensures that the best, relevant information for the area of practice is accessible to all personnel and implements the knowledge sharing strategy in alignment with corporate guidelines; champions cross-organizational communities of practice, forms relationship with HR, IT, librarian, organizational learning; establishes incentive programs for knowledge sharing and re-use; fosters cultural change; defines roles, skill-set and opportunities for knowledge workers and facilitates training and education of knowledge workers.

Knowledge Engineer is involved in turning KM ideas into workable solutions by engineering appropriate knowledge sharing internet/intranet sites, rules based systems, portals, databases, etc. Requires intimate knowledge of the systems, architectures, technologies, standards and protocols for KM. Ensures performance of the knowledge-centric organization is optimized through utilization of KM tools and systems thinking applications.

Knowledge Manager works with the Chief Knowledge Officer to implement KM initiatives; manages KM efforts; requires looking across KM processes to capture tacit and explicit knowledge and often involves balancing technology, information, processes and individual and organizational learning within a culture of shared values. Creates ways to maintain a sustainable competitive advantage.

Knowledge Process Manager focuses on the organizations processes of KM and content integration; manages the efforts of the Knowledge Transfer Engineer, Knowledge Research Engineer, and Knowledge Life-Cycle Engineer. Develops process models for optimal organizational effectiveness.

For additional information on KM positions access the following links:




In order to prepare yourself for one of these exceptional positions the first step is to seek out educational opportunities. You can contact your local universities and colleges as well as look online to organizations that provide training and certification. The following are some links to organizations proving these educational opportunities:

Walden University: www.waldenu.edu
Knowledge Management Institute: www.kminstitute.org
eKnowledge Center: http://www.eknowledgecenter.com/
George Washington University: http://www.gwu.edu/~iki/
Knowledge Systems Institute: http://www.ksi.edu/km.html
Rutgers University: http://www.scils.rutgers.edu/component/option,com_courses/task,view/sch,17/cur,610/num,574/Itemid,54/
Dominican University: http://www.dom.edu/academics/gslis/programs/ms-knowledge-management.html

I look forward to everyone’s comments!