Over the past year I have heard many experts talk about capturing the knowledge of the workforce before it leaves an organization.
While there are many techniques for capturing knowledge (mentor/protegee, video, expert (knowledge based) systems, wiki’s, and blogs), no one method can be used alone. Although you cannot capture a person’s intuitive nature (wisdom), these methods have been proven useful in capturing mostly procedural knowledge.
I have, however, been working on methods for knowledge capture around utilizing knowledge modeling concepts.
If anyone would like to comment on methods for capturing knowledge I would like to hear from you. Also, my latest book UML for Developing Knowledge Management Systems is a good source to start this conversation.
I welcome your comments….