KM in Review - 2012In 2012 I wrote about many topics. These topics started with a series of posts looking at Knowledge Management (KM) in Specific Industries (first looking at KM in Customer Service Centers); followed by KM in Research Institutions, Talent Management, the Legal Profession, the Military, and KM applied to Disaster Response (First Responders). All of these industries and more will be explored and analyzed in detail in my next book Knowledge Management in Practice. I also explored Aligning KM and ITIL pointing out the connections between the two and identifying the gaps ITIL has when it comes to KM. Other blog posts included examining The Case for Developing an Enterprise Information Architecture (a catalyst for focused enterprise search and findability of content and knowledge), Creating a Winning’ NSF SBIR Phase I & Phase II Proposal (a synopsis of my webinar I conducted through Principle Investigators), Power Directed (“If Knowledge is Power then Knowledge Management is Power Directed”), Anatomy of a KM Project (by Guest Blogger Bruce Fransen). I concluded the 2012 Knowledge Management Depot postings with Are you Maintaining Your Taxonomy, KM Program vs KM Project, and Components of a KM Strategic Plan (The Strategic Plan is what all organizations should start with before executing a KM initiative).
So, there you have it! I believe I presented some pertinent topics and some solutions within the Knowledge Management discipline, If you missed any of my blog posts in 2012 feel free to go back, review and make comments. I look forward to more guest bloggers in 2013 and more relevant and current topics that give insight on where KM will be heading in 2013!

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